SP
Sophi-Mari Pienaar
1 reviews | Active since Jan 2016
24 Feb 2016, 18:14
Membership
I am a member of Bonitas medical aid. I received a text message from Bonitas on the 21th of Jan 2016, claiming my membership was terminated due to non payment. But it was terminated end of Nov 2015 already. I send them proof of payment three times. After several phone calls and e-mails, I accomplished nothing. Even one of their consultants said I should have been re-instated. After an specific e-mail, I realized they did not even look at my proof of payment in detail.***
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Bonitas Medical Fund's replyOfficial
25 Feb 2016, 10:13Hello S.Pienaar,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Medical Fund's reply25 Feb 2016, 10:13
Official
Hello S.Pienaar,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards