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Antoinette D
1 reviews | Active since Feb 2022
28 Feb 2022, 12:24
medscheme computers offline
the staff dont know what the rules are and they keep soitting out nonsense. Now i drove to their offices a trip which is 52 kms one way and they cannot help me as their systems are down, for a big company medscheme customer service does not exist.
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Bonitas Medical Fund's replyOfficial
28 Feb 2022, 12:32Hello Antoinette D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Feb 2022, 12:32
Official
Hello Antoinette D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team