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Carol L

1 reviews | Active since Aug 2021

06 Mar 2024, 14:20

Medicross Boksburg

I was refused by Dr's incorporate xray dept Sunward park hospital because Bonitas refused to pay in Hospital account .I had to run around sore foot and all to Medicross in Boksburg...who kindly helped whereas Sunward park Dr's incorporate xrays refused to that me due to Bonitas not paying my account. In the process of running around to find help ...I had a small accident and damaged my car.l am a pensioner government and cannot afford to be treated like that .I am 70 yrs old

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Mar 2024, 14:36
Official
 Hello Carol L 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team