Mediclinic Morningside : 95515 MS S NAIDOO member ***

Once again Bonita's claims department have brought us to this point. My late mother passed away in March 2024. I understand the extent of some of the claims, which took over 3 months to resolve.

Service date: 12/01/2024 to 29/02/2024 There is a shortfall of R5 404.00 which the hospital has been back and forth with Bonitas however they declined the Lap11 equipment during the procedure on 07/02/2024 (query number is: 020924QH7WHH).

Please note that the main member of the membership is Bonita's staff member and Staffqueries provided this feedback.

We received feedback on 06/09/2024 to say that the claim is stale, but the hospital submitted it in time.