PH
Phumelele H
1 reviews | Active since Jun 2019
20 Oct 2025, 09:47
Medication not delivered
I am further registering my complaint about Marara pharmacy. This is the third time since last week that I am complaining about the same matter. Delaying to deliver of my medication on time is putting my life at risk and is a serious concern for my safety and putting my life at risk and this is a major ethical issue in healthcare. I will appreciate if you can urgently adress this complaint.
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Bonitas Medical Fund's replyOfficial
20 Oct 2025, 10:14Hello Phumelele H
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Bonitas Medical Fund's reply20 Oct 2025, 10:14
Official
Hello Phumelele H
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team