SK
Shaheem K
1 reviews | Active since Jan 2020
16 Oct 2023, 09:19
Medical savings refund is due in October 2023 - *** [MI***]
Waiting well over 4 months for my Savings Refund that was supposed to be paid in October.. However when I call to get a clear day in October they can't help but when they need to take money it's a quick process. Held on the line for over 30 mins trying to get an answer but it's impossible
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Bonitas Medical Fund's replyOfficial
16 Oct 2023, 09:35 Hello Shaheem K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply16 Oct 2023, 09:35
Official
Hello Shaheem K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas