JP
Jim P

1 reviews | Active since Mar 2015

09 Jun 2025, 13:28

Medical procedure permission app**** for to take place on 8/5/2025 was approved on 9/6/2025

Medical procedure permission app**** for to take place on 8/5/2025 was approved on 9/6/2025

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jun 2025, 13:50
Official
Hello Jim P

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
Kind Regards

Bonitas Team
JP
Jim P's update09 Jun 2025, 13:57
Reviewer Update
No date for date of reply or communication
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jun 2025, 08:54
Official
Hello Jim P

Thank you for submitting a comment to us through Hellopeter. 

According to the email communication, we hereby confirm that your concern has been addressed, and this matter has now been resolved. 

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. 

We apologise for any inconvenience caused to you. 

Kind Regards

Bonitas Team