MT
Michelle T
1 reviews | Active since Mar 2009
28 Jul 2023, 14:17
mEDICAL Makes decision without consulting member. Please help. I implore you to take action. this is a serious matter.
After SUCCESSFUL surgery 7 hospital AUTHORISATION, NOW SPECILIST DR NOT 'recognised' AS MY MAIN CARE GIVER
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Bonitas Medical Fund's replyOfficial
28 Jul 2023, 15:16Hello Michelle
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply28 Jul 2023, 15:16
Official
Hello Michelle
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas