Medical Aids

Good day, I am on pension , 60 years old, for my whole life I have been on a medical aid, on my parents, self on my husband,s, and self again for 20 + YEARS, I was working at Kumba Anglo, left Dec 2021, was at Bonitas for many years, changed to Discovery 2 years back, now I want to change back to Bonitas, as they serve my needs better than Discovery, and know them well, they are happy to take me, but now , I have to pay R2000 penalty every month on top of the medical premium, I never had a break in medical aid, so I could not change, as I cannot afford that much monthly, more than R7000 with penalty, on Bonitas Primary, no one gave me an acceptable answer as why, I am so unhappy, they can trace my records for years that I was a member, I am so sad, I wanted to go back, so I had to go to a much cheaper option with current mefical, basically a hospital plan, so we have to pay for our needs out of pension, so we, me an my husband just do not go to any dr, and we both have glasses, you try to help yourself, but now penalized, I can just pray we won't need any medical procedures, after years on medical fund, this is so sad, thank you, Ria