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Natasha D
1 reviews | Active since Nov 2022
05 Jan 2026, 16:41
Medical aid that dont help at all
BONITAS MEDICAL AID worse of the worse apps dont work, dont even reply on emails and when you phone no service at all .
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
05 Jan 2026, 16:44Hello Natasha D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Jan 2026, 16:44
Official
Hello Natasha D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
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Natasha D's updateReviewer Update
05 Jan 2026, 16:56You always closed and no awnsers to emails since Friday and today is monday.
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Natasha D's update05 Jan 2026, 16:56
Reviewer Update
You always closed and no awnsers to emails since Friday and today is monday.
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Natasha D's updateReviewer Update
06 Jan 2026, 08:24Still no help from Bonitas friday,saturday,sonday,monday and now tuesday. Apps dont work cant reset passwords stupid auto replies. Really how can me as a client go foward with no help from a medical aid just no care in the world.
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Natasha D's update06 Jan 2026, 08:24
Reviewer Update
Still no help from Bonitas friday,saturday,sonday,monday and now tuesday. Apps dont work cant reset passwords stupid auto replies. Really how can me as a client go foward with no help from a medical aid just no care in the world.
Bonitas Medical Fund's replyOfficial
06 Jan 2026, 09:32Hello Natasha D
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Bonitas Medical Fund's reply06 Jan 2026, 09:32
Official
Hello Natasha D
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team