rH
riana H
1 reviews | Active since May 2015
14 Jun 2022, 06:34
Medical aid suspended
I got medicail aid a year ago everything went good would rate a 5 star. Then i needed to send my documents for the new year. Did that after talking to a rep everything was sorted i would pay my normal premie. Then i get a message for R3000 to be deducted my documents was not rec. So i cant pay R3000 and no one contacts you to make arrangements but my medical has been sespended and they still tak the R1582 every month but i cant use it. So paying for something useless. I wont get any back.
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Bonitas Medical Fund's replyOfficial
14 Jun 2022, 08:06Hello Riana H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply14 Jun 2022, 08:06
Official
Hello Riana H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team