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Zama Z
1 reviews | Active since Nov 2022
19 Nov 2024, 12:10
Medical aid savings refund
I was supposed to receive my savings refund end of October and till this day 19 November 2025 I haven’t still received it. I called them this morning and they said they don’t know why but I should have received it. It’s very unprofessional I must say and not helpful at all.
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Replies (1)
Bonitas Medical Fund's replyOfficial
19 Nov 2024, 12:24 Hello Zama Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply19 Nov 2024, 12:24
Official
Hello Zama Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team