PM
Pretty M
1 reviews | Active since Feb 2026
04 Feb 2026, 11:55
Medical aid refusing to pay
Do I even call this a medical aid or what, they do not even deserve a single star, a person can really be paralyzed or even worse because they feel the sickness is not good enough, even after multiple comms and motivation from Dr's they do not care. Even when they told how much damage one's sickness is causing they do not care. They only care to just take money from people and sell them lies. I'm extremely disappointed and disgusted
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
04 Feb 2026, 12:12Hello Pretty M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Feb 2026, 12:12
Official
Hello Pretty M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Feb 2026, 14:32Hello Pretty M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Feb 2026, 14:32
Official
Hello Pretty M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
PM
Pretty M's updateReviewer Update
04 Feb 2026, 15:03I don't even have faith in the fact that this will be resolved, bonitas simply doesn't care about people's well being,
PM
Pretty M's update04 Feb 2026, 15:03
Reviewer Update
I don't even have faith in the fact that this will be resolved, bonitas simply doesn't care about people's well being,
Bonitas Medical Fund's replyOfficial
06 Feb 2026, 15:41Hello Pretty M Thank you for reaching out to us via hellopeter. Following your telephonic conversation with the BonCap representative, we confirm that your concern has been addressed. Feedback will be provided as soon as the motivation letter has been received. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply06 Feb 2026, 15:41
Official
Hello Pretty M Thank you for reaching out to us via hellopeter. Following your telephonic conversation with the BonCap representative, we confirm that your concern has been addressed. Feedback will be provided as soon as the motivation letter has been received. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team