TN
Themba N
1 reviews | Active since Jul 2022
25 Jul 2022, 11:50
Medical aid only requiring clients to aid it to be richer
The worst medical aid only collecting money from members. I am paying R8000 a month but they have not paid even a sing clam from May 2022. So far I have paid about R13000 from my pocket in the past three months vs R24000 which I have paid to Bonitas without receiving any service back.
I am getting a new medical aid effective from 01 August 2022 which will reward me for the pain of paying premiums every month.
Further to that, no claim they pay in full without any cash levy? What kind of medical aid is this. I feel like the medical aid is getting more aid from me!
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Replies (1)Bonitas Medical Fund's replyOfficial
25 Jul 2022, 12:28Hello Themba N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply25 Jul 2022, 12:28
Official
Hello Themba N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
