Medical Aid not aware of Medical scheme information on SARS efiling

<p>Monday 3July 8:30 I phoned Bonitas because my Medical Scheme information was captured incorrectly on SARS efiling, when I spoke to the Agent she said that they don't provide information to SARS.......(weird as SARS website stated I should phone them if the informaiton is incorrect)....I told the agent that the information on SARS efiling is one of my old medical aid numbers that was terminated, she then said that she can't even see that information so I then said if she can't see it how could SARS then get the information??? She then said it depends on how they request the information....(weird again, because at first she said they don't send SARS information and now they do upon request..) I then asked why they give send information of accounts that was inactive and then she said that I should phone SARS as it is their system and they have captured the information incorrectly and she does not know where they got it from.</p> <p>I then phoned SARS and the agent (Gertrude) said that they can't change it as that is what SARS got from the Medical aid and that I should phone my Medical Aid. I then went on the Bonitas Connect App at about 16:00 and asked them there to please resubmit my medical information to SARS - the agent again said that they don't send information to SARS and that he will find out from his Team Leader and to date I am still waiting for a response. </p> <p>It is scary that SARS can get information on my Medical Scheme without them knowing about it - who else then has access to my medical information???????<br /> <br />I am going to phone Bonitas again today to explain again what my issue is and if still not sorted I am going to lodge a formal complaint and will make this bad service even more public.</p>