Medical Aid *****

I requested a quote from Bonitas and was quoted for 2 members. I was given a quote verbally and I accepted. The agent then told me that the application will be referred to the underwriting department. I sent various emails to inquire on th application and the next thing I received was a policy document with a monthly installment of almost R2000 pm more than originally quoted. I immediately emailed Bonitas and informed them that I don’t accept this policy because it is far more expensive than quoted. Bonitas then told me that I need to cancel the policy by giving a month’s notice. I never accepted the quote at the rate offered in the policy document, I am still a member of Discovery and as far as I know it is ******** to belong to more than one medical aid. I am very unhappy with this level of service as well as the fact that Bonitas is asking me almost R5000 to provide me wit a quote. Totally unacceptable!