EM
Elizabeth M
1 reviews | Active since Sept 2013
31 Aug 2021, 14:19
Medical Aid feedback
Good Day
following up on the complaint i lodged against 02 August 2021 Bonitas regarding an outstanding Hospital bill 11 May 2021 that was not yet paid , i called again doing a following up on the matter and i was told by the consultant that the bill was paid on the 12 August 2021. i am glad that the issue has been resolved
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Bonitas Medical Fund's replyOfficial
31 Aug 2021, 14:33Hello Elizabeth M,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards The Bonitas Team
Bonitas Medical Fund's reply31 Aug 2021, 14:33
Official
Hello Elizabeth M,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards The Bonitas Team