IP
Izanne P

1 reviews | Active since Apr 2017

22 Apr 2021, 10:19

Medical aid cards

Ive been waiting for my medical aid card from September 2020.Its almost 8 months. How long must I still go without a medical aid card?You use covid for your incompetence and not doing your work. I would like to receive my cards now. My broker has send numerous emails asking for the cards.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Apr 2021, 10:40
Official
Hello Izanne P,
 
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve. 
 
 We will investigate this matter. 
 
 We appreciate your patience while we are resolving this query for you.
 
 Kind Regards 
 Bonitas Team