1 reviews | Active since Jul 2016
Medical aid card not received since last year
<p>Benzele Dube - Membership number ********** 7 202</p> <p>My mother joined BonCap medical aid option in 2016 till today but she doesnt have a card. I have made follow ups, provided the correct address but it hasnt been delivered.</p> <p>What is the hold up?</p>
Hello silindile-dube,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello silindile-dube,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you so much for the quick response from Bonitas. My mom's postal address is P.O.Box 8367, Esikhawini,3887.
Thank you so much for the quick response from Bonitas. My mom's postal address is P.O.Box 8367, Esikhawini,3887.
Hello silindile-dube,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.
Hello silindile-dube,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.