MP
Mletheni P

1 reviews | Active since Apr 2020

28 Nov 2025, 10:59

Medical aid always gives problem

Good day I'm sick went to the doctor told there's no funds but balance on statement 8134.95

0
Replies (4)
MP
Mletheni P's update28 Nov 2025, 11:10
Reviewer Update
Screenshot_***_Samsung Notes.jpg 296.18 KB
MP
Mletheni P's update28 Nov 2025, 11:10
Reviewer Update
Screenshot_***_Samsung Notes.jpg 296.18 KB Remove Screenshot_***_Samsung Notes.jpg 296.18 KB
MP
Mletheni P's update28 Nov 2025, 11:11
Reviewer Update
The amount of R 190.45 is your savings for the year.

The amount of R 8,537.63 is your accumulated savings. To be able to use the accumulated savings, you will have to send us a request to process the claim which will take 20 working days.

You may consult with the doctor using the 2 GP consultations (limited to 1 per beneficiary).
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Dec 2025, 10:05
Official
Hello Mletheni P  Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. 

We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team