AO
Amanda O
1 reviews | Active since Jan 2022
02 Oct 2024, 11:52
Maternity benefit
If you are joining for the so called maternity benefit dont bother - they dont actually pay anything from maternity benefit but make all sorts of reasons to pay out of savings in order to deplete savings rather. So, in short the maternity benefit is nil. I sent so many emails just to be met with rudeness and no explanations as to why claims are not paid.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
02 Oct 2024, 12:01Hello Amanda O
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply02 Oct 2024, 12:01
Official
Hello Amanda O
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
02 Oct 2024, 12:24 Hello Amanda O
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Oct 2024, 12:24
Official
Hello Amanda O
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
AO
Amanda O's updateReviewer Update
02 Oct 2024, 17:13Thank you in the meantime i did get some clarity and a certain amount of resolution but i feel communication is sorely lacking in this medical scheme
AO
Amanda O's update02 Oct 2024, 17:13
Reviewer Update
Thank you in the meantime i did get some clarity and a certain amount of resolution but i feel communication is sorely lacking in this medical scheme