FD
Fezokuhle D
1 reviews | Active since Jan 2023
03 Aug 2025, 19:13
Marara pharmacy really?
I can never understand the reasoning behind leaving Pharmacy Direct for Marara Pharmacy as they are a useless bunch that's bringing you down. The past 5 months have been hell, calling them monthly for my medication only for it to be late everytime endangering my life. Definitely shopping around for a better alternative because I can't afford a 40% co payment should I should not to use Marara the *********** bunch.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
03 Aug 2025, 21:53Hello Fezokuhle D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply03 Aug 2025, 21:53
Official
Hello Fezokuhle D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
04 Aug 2025, 09:07Hello Fezokuhle D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara Pharmacy for assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara Pharmacy for assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply04 Aug 2025, 09:07
Official
Hello Fezokuhle D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara Pharmacy for assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara Pharmacy for assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,