lT
lebohang T
1 reviews | Active since Oct 2024
23 Mar 2025, 08:54
Marara pharmacy is tarnishing your brand big time.
Why why destroy something that was working perfectly. Dsv was doing great delivering chronic medication... Why why was it changed. This nonsense Marara pharmacy is playing with our lives. Chronic medication has not been delivered it is been three weeks now. This Nonsense Marara pharmacy can't be reached.Bonita's this is nonsense what you are doing with this Marara pharmacy it is tarnishing your brand with its bad customer services. What a wow .
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
23 Mar 2025, 17:38Hello lebohang T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply23 Mar 2025, 17:38
Official
Hello lebohang T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
24 Mar 2025, 09:48Hello lebohang T
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply24 Mar 2025, 09:48
Official
Hello lebohang T
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
lT
lebohang T's updateReviewer Update
24 Mar 2025, 19:18Good day thanks for a speedy response. I have received an email stating that my claim has been processed and completed on the Bonita's side.My question know is when will I receive the chronic medication. Marara still has not responded. We tried calling but still could not get assistance from them .All they do is put our calls on waiting for hours .Can Bonita's kindly assist so that the medication can be delivered.
lT
lebohang T's update24 Mar 2025, 19:18
Reviewer Update
Good day thanks for a speedy response. I have received an email stating that my claim has been processed and completed on the Bonita's side.My question know is when will I receive the chronic medication. Marara still has not responded. We tried calling but still could not get assistance from them .All they do is put our calls on waiting for hours .Can Bonita's kindly assist so that the medication can be delivered.