MD
Melanie D
1 reviews | Active since Dec 2020
23 Feb 2021, 10:18
MANAGERS AREN'T ABLE TO PHONE A CLIENT BACK WHEN IT'S REQUESTED
OVER A WEEK WHICH I AM WAITING FOR A MANAGER TO PHONE ME. I GET ALL THESE AUTOMATED REPLIES, BUT NO MANAGER. SHOWS ME WHAT THEY THINK OF THEIR CLIENTS
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
23 Feb 2021, 11:33Hello Melanie D,
Thank you for notifying us of your complaint,
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for notifying us of your complaint,
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply23 Feb 2021, 11:33
Official
Hello Melanie D,
Thank you for notifying us of your complaint,
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for notifying us of your complaint,
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
24 Feb 2021, 17:19Hello Melanie D,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from the BonCap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from the BonCap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply24 Feb 2021, 17:19
Official
Hello Melanie D,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from the BonCap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from the BonCap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team