KJ
Kirsty J
1 reviews | Active since Nov 2023
03 Nov 2023, 08:14
Mammogram denied
I am aware the option I am on allows mammograms over 40 - I went to the doctor and he referred me to get a mammogram ASAP- I contacted the medical and they said I must send the referral from the dr to the medical, they rep**** with a decline as I am not yet 40. How do they decline the prevention of further getting ill and cancer detection and prevention????
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
03 Nov 2023, 08:46Hello Kirsty J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
Bonitas Medical Fund's reply03 Nov 2023, 08:46
Official
Hello Kirsty J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
KJ
Kirsty J's updateReviewer Update
07 Nov 2023, 09:47Hello. Has this been reviewed or who can I contact?
KJ
Kirsty J's update07 Nov 2023, 09:47
Reviewer Update
Hello. Has this been reviewed or who can I contact?
Bonitas Medical Fund's replyOfficial
13 Nov 2023, 11:53Hello Kirsty J Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,
Bonitas Medical Fund's reply13 Nov 2023, 11:53
Official
Hello Kirsty J Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,