BM
Betty M

1 reviews | Active since May 2016

10 May 2016, 08:54

Mama Baby gift pack

<p>Good day </p> <p> </p> <p>I am Betty Mlotsa Bonitas membership No , ***,I gave birth to a bouncing baby on the 14 march 2016 I've registered for the pack while I was 5 months pregnant I was told that a baby gift bag will be delivered to my house. I have since made several phone calls to Bonitas but to no avail. I was told that someone form the marketing department will call me but I am still waiting. Can you please deliver on your promise or do I have to beg. Bonitas for once deliver on your promise </p> <p> </p> <p>Im tired on ur auto response that someone will contact me </p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 May 2016, 10:47
Official

****o mlotsatb

Thank you for submitting a comment to us through ****o Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply13 May 2016, 09:30
Official

Hello mlotsatb,

Thank you for submitting a comment to us through Hello Peter.

As per the telephonic conversation with our representative; We hereby confirm that this matter has now been resolved.

Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team