1 reviews | Active since Nov 2020
Madness
I'm a member of boncap which is basically contributing accordingly to the income which I believe is calculated per annually. Noting that a person can change medical aid once a year. At the beginning of this year it was calculated that I will be paying 700 for me n employer paying 700 pm as per my salary. We all didn't know what the future holds. now med year I got a better pay.i sent an email to the medical aid requisite better plan they didn't bother getting back to me. Yet. The medical aid once saw the income they went back and recalculate their takings which came 1700. Plus employers. Medical aid saw the money and they increased their taking yet I'm still getting the same ****pie benefits of 700. No one from they bother to explain what are my options yet the had the liver to take more money and not giving out more benefits. This kind of nonsense need to stop. You could have given me option before you went for my wallet. Now we have a problem. You taking twice and I still get the same benefits what msunary crazy nonsense is this.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
