MS
Marlette S

1 reviews | Active since Jun 2015

17 Dec 2025, 10:03

M da Silva

Day-to-day benefits - on the Bonitas website it include acute medication. But then you as member must apply for your own savings money to use because you just get a certain amount for acute medication even if there is funds available on the day-to-day benefits. as per Thandeka at Bonitas whapsapp its not to say that the claim will be paid. There are 2 levels - level 1 R1000 and a level 2 R4000 and its no to say your claim will be paid !!!! So what claims will Bonitas decide to pay - day to day is it not the members money that the contribute ? Seems Bonitas is keeping their members money for themselfs

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Dec 2025, 10:26
Official
Hello Marlette 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.

We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
 

Best regards,