Lying Bonnitas

I have a problem with Bonita's medical aid they lie and keep on lying. They are deducting more money than what they should. I complained and they ignored my mail, then i posted on this forum and they responded fast. They admitted they are wrong and request if i want a refund or the difference deducted from my next payment. i said deduct from my next payment. This morning i get a notification that they deducted the wrong amount again. For this year they have deducted R785.00 to much. Now i wonder how many people are they deducting to much and for how long. i would also like to know how much have they deducted from me in the past that is wrong. I also have various other problems with them e.g. not paying the dentist in full i must now pay the dentist 25% of his fees. I had to have a procedure done at the Dr rooms, i got the ref no from them and then they deducted it off my day to day. when i phoned them i was told i had no ref no. Later they admitted that there is a ref no and refunded into my day to day account but not the full amount. Please people monitor your bonnitas medical account. I also think that the people that work there and the medical fund don't care about the members. Ref no 300425QXF3 mail received that stated that they will rectify was from Noxolo Makalela

M. van Graan