M
Mmasedibana

1 reviews | Active since Sept 2025

05 Sept 2025, 18:10

Luyanda was patient ...

Luyanda was patient with me she went further in explaining all the queries and gave the response in a manner that I understood and provided the contacts as still waiting for my medication to be dispatched and haven't received and explain how the payments are made as couldn’t understood as worried that I may endup not having benefit for my next gynecologist visit, I'm happy that she took time and resolving my query

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Sept 2025, 09:08
Official
Hello Mmasedibana M
 
Thank you for your encouraging message. 
 
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with Luyanda. 
 
Kind Regards 
 
Bonitas Team