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Jennifer S
1 reviews | Active since Dec 2018
16 Sept 2025, 18:06
Luyanda is simply amazing
Luyanda is simply amazing. I first chatted to her a week ago and she helped me understand exactly what needed to be done. I then dealt with it and came back. I was contacted by another consultant who didn’t help me and by the grace of god I got Luyanda again. She remembered me and helped me again. She explains EVERYTHING in such detail because I have never gone through this before. She is simple amazing and I hope that I get her time and time again. Bonitas, make this girl the CEO! 🥳
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Replies (2)
Bonitas Medical Fund's replyOfficial
16 Sept 2025, 22:18Hello Jennifer S
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Luyanda.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Luyanda.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Sept 2025, 22:18
Official
Hello Jennifer S
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Luyanda.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Luyanda.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
17 Sept 2025, 10:43Hello Jennifer S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Sept 2025, 10:43
Official
Hello Jennifer S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team