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Yashvir S

1 reviews | Active since Aug 2016

12 Jun 2017, 20:58

Lies about your network

<p>Today i used your website with the U.R.L: http://www.denis.co.za/find-a-dentist. To locate a dentist in Umhlanga, Kwa-Zulu Natal, and i found Dr N Singh that appeared on your list. However when i went to two pharmacys they told me, after putting a request through, that she is not part of the network. Which i found very strange as she did fall under the network, as i researched. As a result of this i had to pay cash for my medication which should have been paid for by the medical aid. I need to be compensated for this, as your website contains false information and you do not update it. </p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply13 Jun 2017, 11:50
Official

Hello Yash27,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team