1 reviews | Active since Jan 2018
***** and *******.
NEVER sign up for cover with Bonitas Medical Fund. We did for 2 months and I have had the WORST experience. They debited more than what was owed BOTH MONTHS, **** to me three times about reimbur*****t on the phone and forced me to stay with them an extra month as notice - while still in the first 3 months of cover. Plus, for the extra month they took more (again) than what was owed! After demanding that my membership be cancelled and it was not, I called yet again to cancel. After Bonitas then owing me over R3000 at this stage they inform me it has been reimbursed and I need to liaise with FNB. Which turned out to be false! The next time I called them after being put on hold for 46 minutes I was told I cannot speak to a supervisor. The final time I called I waited around 20 minutes for the supervisor only to be told that the money owed to me has been used as credit for January and was never refunded - obviously. That's just the tip of the iceberg of issues I had with them so please trust me and go for literally any one else.
Hello jess-mcclelland,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello jess-mcclelland,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
