AC
Angie C
1 reviews | Active since Oct 2014
29 May 2023, 16:34
Less than competent staff - DO NOT CENSOR
i am still waiting for my issues to be sorted out. LIkely I will be censored so I am leaving an explanation. What causes lack of competence? A common cause of incompetence is laziness, which can lead to mistakes, lateness and other problems. *********** people usually neglect to double-check their work, work ends up being done with errors which could lead to making a company look unprofessional or can cause a department to make unnecessary mistakes.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
29 May 2023, 19:43Hello Angie C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
Bonitas Medical Fund's reply29 May 2023, 19:43
Official
Hello Angie C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
AC
Angie C's updateReviewer Update
02 Jun 2023, 11:18I am waiting for a reply to the email I sent regarding this. Bonitas has failed to correct records.
My new email is ***
An inccorect recon statement is no use whatsoever.
Dear Mrs AS Child
Membership number: ***
Reference number: 290523QNJDW1
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
We hereby confirm that your enquiry has been attended on query reference number 290523QNJFJS, 210523QN53PY and 150523QMWKR2. A contributions recon statement to fully understand the arrears has been sent to you.
Should you require any further information, contact us on ***or email ***.
We thank you for having been our customer.
Kind regards
Lammetjie Mthetwa
My new email is ***
An inccorect recon statement is no use whatsoever.
Dear Mrs AS Child
Membership number: ***
Reference number: 290523QNJDW1
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
We hereby confirm that your enquiry has been attended on query reference number 290523QNJFJS, 210523QN53PY and 150523QMWKR2. A contributions recon statement to fully understand the arrears has been sent to you.
Should you require any further information, contact us on ***or email ***.
We thank you for having been our customer.
Kind regards
Lammetjie Mthetwa
AC
Angie C's update02 Jun 2023, 11:18
Reviewer Update
I am waiting for a reply to the email I sent regarding this. Bonitas has failed to correct records.
My new email is ***
An inccorect recon statement is no use whatsoever.
Dear Mrs AS Child
Membership number: ***
Reference number: 290523QNJDW1
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
We hereby confirm that your enquiry has been attended on query reference number 290523QNJFJS, 210523QN53PY and 150523QMWKR2. A contributions recon statement to fully understand the arrears has been sent to you.
Should you require any further information, contact us on ***or email ***.
We thank you for having been our customer.
Kind regards
Lammetjie Mthetwa
My new email is ***
An inccorect recon statement is no use whatsoever.
Dear Mrs AS Child
Membership number: ***
Reference number: 290523QNJDW1
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
We hereby confirm that your enquiry has been attended on query reference number 290523QNJFJS, 210523QN53PY and 150523QMWKR2. A contributions recon statement to fully understand the arrears has been sent to you.
Should you require any further information, contact us on ***or email ***.
We thank you for having been our customer.
Kind regards
Lammetjie Mthetwa