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PJVW
Pieter Johan Van Wyk

1 reviews | Active since Aug 2019

06 Oct 2020, 23:06

Leaving bonitas after more than 8 years.

Done with bonitas....after more than 8 years im finally done with them. Last year was so stressful with all the co payments and all the claims that they didn't pay!!! Nothing ever went smooth on bonitas since 2019. Struggling since 2019!!! It was so stressful if one of us got sick! We were too scared to go to the doctor.Moving on to affinity health from next month and having peace of mind that me and my spouses health is in better hands now.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Oct 2020, 07:15
Official
Hello Pieter W,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your enquiry and we are currently investigating this matter.  

We appreciate your patience while we are resolving this query for you.  

Regards,

Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Oct 2020, 13:04
Official
Hello Pieter W,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and we will await your feedback.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team