Hellopeter
Share Your Experience
LL
Lerato L

1 reviews | Active since Feb 2022

10 Mar 2026, 20:04

Lately we have to pay extra for everything, the fund doesn't pay for majority of the illnesses or they pay half and it's getting expensive by the day with no exception for pensioners who don't get increases

Lately we have to pay extra for everything, the fund doesn't pay for majority of the illnesses or they pay half and it's getting expensive by the day with no exception for pensioners who don't get increases. I'm not happy at all with Bonitas services.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Mar 2026, 08:07
Official
Hello Lerato L 
    
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
          
Kind regards
    
 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Mar 2026, 08:56
Official
Hello Lerato L 
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
Kind Regards
 
Bonitas Team