Late Delivery

Pharmacy direct has received my prescription on the 15 February and till this day, I haven't received my medication. I have followed up with them numerous time and they confirmed the medication has been dispatched but not reached my destination. Every time I have to renew my prescription, there is always delays with medication. I experience the same problem over and over again. I always have to follow up with them and I never get a straight answer. This is really inconveniencing me as I have missed my medication for a week and you insist I have to take my medication daily. How am I suppose to take my meds daily if I have pharmacy direct who delays delivery and I have to follow up with them constantly. Please advise because I can't go on calling pharmacy direct to remind them to deliver my medication. I think once the prescription is sent to them, the ball is in their court. They have to make sure the prescription is captured and delivered unless there is a rule that all patients have to follow up with pharmacy direct on everything. If this is the case, it means they are not doing their job.<br>