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silindile B

1 reviews | Active since Sept 2013

07 Oct 2024, 12:20

Lancet proof of claim

I was admitted in hospital last year december, now i owe Lancet over R7000 because the medical aid did not pay for blood test, Bonitus sent me an email saying Lancet never sent a claim. Lancet says they sent a claim it been almost 4 weeks waiting for Lancet to provide proof of claim.and i keep on getting calls from their collection agents.can you ask Lancet to gove me that proof that they claim from Bonitus , so Bonitus can tell me why they did not pay

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Oct 2024, 12:29
Official
Hello silindile 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas