Lack of service due to *********** employees

<p>I received several calls from credit check onbehalf of Bonitas stating that I owed them money. I wanted to know how as all claims are preapproved before the service is rendered. I requested a reconcilled or details of the outstanding amount. All I received was a letter by post stating the amount owed and did not get the infoI wanted. After many, many calls from credit check me sending Bonitas emails with no avail, this was going on from around Aug - Sept last year. By this time I was rude and insisted I need info as requested about 50 times or more by now and still no luck and was constantly threatened to be blacklised at the credit bureau. I eventually got hold of Alexander Forbes call centre and spoke to angent. She understood my request and unfortunately Bonitas didnot send her the relevant info. I was now being harassed by credit check agents, a bunch of ******** individuals not knowing how to do their job. I went to a walk in centre in Jonburg helped the agent to give me what I wanted, which they already had and cannot understand why this was not sent to me. I was satisfied and made the eft a week thereafter. Three weeks later Iam still getting calls and told them not to call as the account was paid. It's clear Bonitas renders a poor service, and if they reconcile their bank statement, thwy will have seen the payment and passed the info to credit check.</p> <p>IF YOU CAN AVOID BONITAS BY ALL MEANS. MANAGERS DO NOT WANT TOSPEAK TO CLIENTS, THESE ARE THE ONETHAT FALLS HARD.</p>