MB
MAUREEN B
1 reviews | Active since Oct 2013
04 Apr 2023, 08:00
LACK OF SERVICE
I was diagnosed in September 2022 with an autoimmune disease. My doctor app**** for chronic medication at least 4 weeks ago still NO RESPONSE. I am in pain & very distressed. Cannot get authorization of chronic & required medication on chronic.
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Bonitas Medical Fund's replyOfficial
04 Apr 2023, 08:08Hello MAUREEN
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply04 Apr 2023, 08:08
Official
Hello MAUREEN
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas