LT
Louanne T
1 reviews | Active since May 2016
23 Aug 2022, 11:18
Lack of feedback and assistance.
I resubmitted my claim for AMPATH last week on Monday on your website and to date, I have had no response. I sent a follow up e-mail again on Thursday with all the information needed for the claim and this too has remained unanswered.
Prior to the procedure, I had pre-auth. I do not understand why there is a delay in paying the supplier.
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Bonitas Medical Fund's replyOfficial
23 Aug 2022, 11:22Hello Louanne T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply23 Aug 2022, 11:22
Official
Hello Louanne T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team