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chantalle K
1 reviews | Active since Jan 2015
12 Jun 2025, 16:28
Lack of communication and unprofessional service
6working days passed since a formal complaint were lodged, Its a new application, scared to think I'm needing to pay for a service i wont be getting. if communication and responses are so poor from the start
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Bonitas Medical Fund's replyOfficial
13 Jun 2025, 08:08Hello chantalle
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply13 Jun 2025, 08:08
Official
Hello chantalle
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team