Labour department

I spoke to Chris Johnson Heaf of Labour Department the in Bellville head of this department and was told by him they do not give any info out because there records are not up to date, non of the labour department give out info because of lack of info on there systems. I send my forms all a have to give. I stand ther for 2 hours with my son. How I m I suppose to give something that jy do not give out. 051015QGS5K6 ref you have my statements it shows I have no income.this has been going on sins June.