RP
Ronald P
1 reviews | Active since May 2011
03 Mar 2025, 12:38
Killing me softly!!!
My GP revised my chronic meds and prescribed a new insulin. This useless medical aid then requested blood test results and motivation for the new meds, which was promptly provided.
Now they want to know from me "why the GP prescribed this specific insulin?" Hello, I'm not a doctor...
I have been without insulin for over a week now with my blood sugars sky high, and bonitas don't have a care in the world, giving me the middle-finger.
Can this be classified as "attempted ******"? Knowingly withholding and not sending my chronic medds?
How many people have they not killed with this practice???
Next stop is the Medical Aid Ombudsman!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
03 Mar 2025, 12:53Hello Ronald
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Mar 2025, 12:53
Official
Hello Ronald
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
RP
Ronald P's updateReviewer Update
03 Mar 2025, 13:07standard computer response thank you...
you have been investigating this for over 2 weeks now...
if I look at all the negative reports and cases similar to mine hopefully i'm still alive by the time you finish the investigation...
you have been investigating this for over 2 weeks now...
if I look at all the negative reports and cases similar to mine hopefully i'm still alive by the time you finish the investigation...
RP
Ronald P's update03 Mar 2025, 13:07
Reviewer Update
standard computer response thank you...
you have been investigating this for over 2 weeks now...
if I look at all the negative reports and cases similar to mine hopefully i'm still alive by the time you finish the investigation...
you have been investigating this for over 2 weeks now...
if I look at all the negative reports and cases similar to mine hopefully i'm still alive by the time you finish the investigation...
Bonitas Medical Fund's replyOfficial
16 Mar 2025, 08:37Hello Ronald Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
We hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply16 Mar 2025, 08:37
Official
Hello Ronald Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
We hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team