KEEP RECEIVING THE WORST SERVICE

I am struggling to get any feedback from Bonitas regarding my claims that need to be reprocessed and refunded to me. Last feedback that I received was that it will take 20 working days. I am not willing to accept this feedback that I need to wait another 20 working days for my refund on the claims that I have paid. I have been struggling with Bonitas to reinstate my benefits since April and it is not my fault if some person in finance could not do their job properly. If finance did their job all these claims would have been processed and paid already why should I be penalised by Bonitas lack of competency and unprofessionalism.

I want my claims processed and paid back to ME as a matter of urgency!!!!!! I have sent NUMEROUS email with my proof of payments to *** but the lack of service is just terrible!!