AB
Anesca B
1 reviews | Active since Nov 2017
04 Jun 2021, 12:43
*** medical aid
This is the worst medical aid I have ever had. I was told to go to a dr on there list now they won’t pay for the dr. Where in the world do i have to inform you of what dr I’m going to after you told me to go to a dr on your list
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Replies (2)
Bonitas Medical Fund's replyOfficial
04 Jun 2021, 12:57Hello Anesca B,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply04 Jun 2021, 12:57
Official
Hello Anesca B,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
06 Jun 2021, 16:16Hello Anesca B, Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation and the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply06 Jun 2021, 16:16
Official
Hello Anesca B, Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation and the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team