LM
Lee-Ann Maasdorp

1 reviews | Active since Dec 2017

06 Jun 2020, 22:33

*** medical aid

Bonitas during difficult time you are unable to give service. Even in good service is bad 2 December 2019 ref 021219QSBV6R I instructed you to pay from May saving my portion of the spec savers bill. PPN also provided a letter do why after a 120 days has the bill not been settled why was I not inform that paying you R5003 is not sufficient to pay eye wear if R4800 Are you going bankrupt??? Ps you paying Itumeleng to much for doing nothing Once again I would like to know if I should die on a operating table will you settle the bill or will my family be graving, making funeral arrangements and fighting you I think I have forgotten that during December you left me without medication just because you were doing Christmas

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jun 2020, 08:38
Official
Hello Lee-Ann M,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

We appreciate your patience while we are resolving this query for you.

Kind regards,

Bonitas Team

LM
Lee-Ann Maasdorp's update09 Jun 2020, 18:19
Reviewer Update
Bonitas

I am still awaiting you feedback.
What is so difficult?
Or you paid or you made a mess of things
By all indications you made one hell of a mess
Why am I paying R5 003?
I want feedbac****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jun 2020, 11:28
Official
Hello Lee-Ann M,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,     
          Bonitas Team