SM
Sibusiso M
1 reviews | Active since Oct 2016
05 Aug 2025, 19:12
Kaak service!
I submitted a claim (R950 - Specialist Comsultation) on behalf of my mother via the app for a refund, two months later, she is still waiting for feedback; no acknowledgment, no outcome. Kaak service, but make no mistakes they’ll never forget to deduct from Persal!
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Bonitas Medical Fund's replyOfficial
06 Aug 2025, 08:44Hello Sibusiso M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Aug 2025, 08:44
Official
Hello Sibusiso M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team