1 reviews | Active since Mar 2025
Join Bonitas medical aid at your own Risk😡
They suspected my cover on 1/9/25 and only made me aware 15/0925, meaning had i had any emergency in between i wouldn't have been covered, their reasons were that my account is in arrears because they only being debit a portion of the agreed amount and that in their system it appeared as if a company is work for was gonna pay the rest of my premiums. I asked for the name of that company and the recording of our call where I said a there's a company that will be paying they failed to provide. Now when I decide to cancel them they expecting me to make a payment arrangement of R10700 for the arrears that resulted from the error on their side. Mind you I've only consulted 2 times using the medical aid between May and now.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
