DS
Daron S

1 reviews | Active since Dec 2017

11 Dec 2017, 08:33

Incorrectly debited and no response

All i want is a simple reply from Bonitas regarding a debit on my account. They ask that you send queries through ********** I have now sent 7 mails over the course of 7 days and have received 7 auto response emails and 1 email from an actual human saying that my query will be seen to by the finance team, that was 5 days ago?? Shocking, thank God i changed to Discovery, worst mistake I made was changing from them in the first place...

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Dec 2017, 13:29
Official

Hello DazzJS,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with your membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team